Privacy Policy

Last updated: May 2026

At Lezoya, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, how we share it, and what rights you may have.

Our website address is: https://lezoya.com.

What Data We Collect

When you interact with Lezoya, we may collect the following information.

When You Place an Order

• Name, email address, billing address, and shipping address
• Payment information is processed securely through our payment providers
• Order history and transaction details
• Shipping and delivery information

Lezoya does not store full credit card details on our servers.

When You Create an Account

• Name and email address
• Password, stored securely
• Saved addresses
• Order preferences and order history

When You Browse Our Website

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring URLs
• Cookie and similar tracking data

When You Contact Us

• The content of your message

• Your name

• Email address

• Order number, if provided

How We Use Your Data

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and tracking information
• Provide customer support
• Respond to questions and requests
• Improve our website, products, and shopping experience
• Send marketing emails if you have opted in
• Show relevant advertising, where permitted
• Detect and prevent fraud, abuse, or unauthorized activity
• Comply with legal, accounting, tax, and regulatory obligations

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us at contact@lezoya.com.

Cookies and Similar Technologies

We use cookies and similar technologies to help our website work correctly, improve your shopping experience, understand website performance, and support advertising where applicable.

Cookies we may use include:

• Essential cookies — required for cart, checkout, login sessions, security, and basic site functionality
• Preference cookies — remember settings and display preferences
• Analytics cookies — help us understand how visitors use our site, including pages visited, traffic sources, and general usage patterns.
• Marketing cookies — may be used to show relevant ads or measure advertising performance.

You can manage or turn off cookies through your browser settings. Turning off essential cookies may affect your ability to browse, add items to your cart, or complete checkout.

Where required by law, we will ask for your consent before using non-essential cookies.

Advertising and Analytics

We may use analytics and advertising tools, such as Google Analytics, Meta Pixel, Pinterest Tag, or similar services, to understand website activity, measure marketing performance, and show relevant ads.

These tools may collect information about your device, browser, pages viewed, purchases, and interactions with our website through cookies, pixels, or similar technologies.

We do not sell personal information for money. However, some privacy laws may define certain advertising or analytics activities as “sharing” personal information. Where required, you may have the right to opt out of this type of sharing.

Sharing Your Data

We share personal information only where necessary to operate our business, provide our services, and comply with legal obligations.

We may share data with:

• Payment processors, such as Stripe and PayPal, are used to process transactions securely
• Shipping carriers and fulfillment partners to deliver your order
• Email service providers to send transactional and marketing communications
• Analytics and advertising providers to measure site performance and marketing effectiveness
• Fraud prevention and security providers to protect our website and customers
• Professional service providers, such as accounting, legal, or technical service providers
• Legal authorities, if required by law or necessary to protect our rights

We choose third-party service providers that are expected to protect personal information and use it only for the services they provide to Lezoya.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, accounting, tax, security, and fraud prevention.

If you request account deletion, we will remove personal information from active systems within a reasonable timeframe, except where retention is required or permitted by law.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Request a portable copy of your information
• Withdraw consent for marketing communications
• Opt out of certain advertising or data-sharing activities, where applicable

To exercise your rights, email us at contact@lezoya.com. We aim to respond within 30 days, unless a longer period is permitted by applicable law.

EU and UK Customers

If you are located in the European Economic Area, European Union, or United Kingdom, you may have additional privacy rights under applicable data protection laws.

Our processing of personal information may be based on:

• Contractual necessity, such as processing and fulfilling your order
• Legitimate interests, such as improving our website and preventing fraud
• Legal obligations, such as tax and accounting requirements
• Consent, where required, such as for certain marketing or cookie activities

California Customers

If you are a California resident, you may have rights under California privacy laws, including the right to know what personal information we collect, request deletion, correct inaccurate information, opt out of certain sales or sharing of personal information, and limit certain uses of sensitive personal information where applicable.

We do not sell personal information for money. If we use advertising or analytics tools that are considered “sharing” under California law, eligible customers may request to opt out by contacting us at contact@lezoya.com or using any available privacy controls on our website.

International Data Transfers

If you access Lezoya from outside the United States, your personal information may be processed and stored in the United States or other countries where Lezoya or its service providers operate.

By using our website or placing an order, you understand that your information may be transferred to and processed in countries that may have data protection laws different from those in your location.

Data Security

We use reasonable security measures designed to protect personal information, including secure, encrypted connections across our website and secure payment processing through our payment partners.

No online transmission or storage system is 100% secure. If you have concerns about your account security, contact us immediately at contact@lezoya.com.

Children’s Privacy

Lezoya is not intended for children under 13, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please get in touch with us at contact@lezoya.com so we can delete it where required.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies independently.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Continued use of our website after updates means you accept the revised Privacy Policy.

Contact

For privacy-related questions or to exercise your privacy rights, contact us at:

Email: contact@lezoya.com
Address: 43 Wolcott St, Malden, MA 02148, United States